Refund policy

Custom & Made-to-Order Items

Most of our products are customized and made to order.

Due to the personalized nature of these items:

  • Custom orders are non-refundable and non-exchangeable
  • Orders cannot be cancelled once production has started
  • Please review all customization details carefully before placing your order

Refunds

Approved refunds will be processed back to the original payment method.
Refund processing times may vary depending on your payment provider.

Delivery fees are non-refundable.